Subscription policy

SUBSCRIPTION POLICY 1. Plans DriftHub memberships (plans shown on the Memberships page) offer community benefits and, for eligible plans, access to the car fleet, according to the Fleet Usage Rules. Prices, benefits and plan names are those displayed on the site at activation. 2. Billing Subscriptions are billed monthly via Stripe, with automatic renewal on the same date. The first payment is made at activation. 3. Minimum commitment Each subscription carries a minimum 3-month commitment from activation. During the commitment period, the subscription cannot be cancelled. 4. Cancellation After the minimum commitment period ends, the subscription can be cancelled at any time from the Stripe customer portal (link available in the member account). Cancellation takes effect at the end of the current billing period; no partial refunds are issued for the ongoing period. 5. Failed payments If a recurring payment fails, Stripe retries automatically. After repeated failures, the subscription is suspended and benefits (including fleet access and future bookings) are frozen until regularisation. 6. Price and benefit changes Any change of price or benefits is communicated at least 30 days in advance and applies from the next renewal. Continuing the subscription after notification means accepting the change. 7. Fleet bookings Fleet bookings are not sellable or transferable. Unused monthly bookings do not roll over and are not compensated. Contact: see the Contact page.